ScotNetworks Support, provides technical support for the following services and/or websites
FreeTSHost (www.freetshost.co.uk)
HostMeFree (www.hostmefree.co.uk)
Online-Comp (www.online-comp.co.uk)
Our technicians are available 24x7, 365 days a year, most of our agents have Blackberrys, so if they are out the office they can still help and if they cannot fix it, they will call the office and get one of the engineers to have a look for you!
Our average support time, varies from day to day and is currently standing at: 30 minutes, this can be longer when we are receiving heavy support requests and/or staff/public holidays. (Please refer to each department for what holidays/days if support is offered)
If you are hear because you cannot access something, please click “Server Status”, if everything is online click “Network Issues” to see if a DNS Server is offline, or just a server restart is in progress.
Please remember when you open a support ticket or speak with our staff over live help, please make sure you select the correct department, as staff from ScotNetworks wont be able to help if you need help with your TeamSpeak server.